About Us

1. General Information

This website is owned and operated by SJ Lighting, based in Madhya Pradesh, India. The terms “we”, “us”, and “our” refer to SJ Lighting. These Terms apply to all visitors, users, and customers of the website.

2. Products and Pricing

• We strive to display accurate product descriptions, images, and pricing.

• Prices are subject to change without prior notice.

• We reserve the right to modify or discontinue any product at any time.

3. Orders and Payments

• Orders are confirmed only upon successful payment.

• We reserve the right to refuse or cancel orders at our discretion.

• Accepted payment methods will be shown at checkout. All payments must be made in Indian Rupees (INR).

4. Shipping Policy

• We ship products across India. Delivery time usually ranges between 3–7 business days.

• Shipping charges, if applicable, will be displayed at checkout.

• Once shipped, you will receive tracking information via email or SMS.

• We are not liable for delivery delays caused by courier partners or unforeseen circumstances.

5. Return & Refund Policy

• All sales are final. We do not offer returns, refunds, or exchanges once the order is confirmed and shipped.

• In the rare event of a damaged or defective product, customers must notify us within 24 hours of delivery with clear photo/video evidence.

• If the issue is verified, we may offer a replacement for the same item (subject to stock availability).

6. Intellectual Property

All content on this website—including text, images, logos, and layout—is the intellectual property of SJ Lighting and is protected under applicable copyright laws. Unauthorized use or duplication is strictly prohibited.

7. User Conduct

By using our website, you agree not to:

• Engage in any unlawful activity.

• Interfere with the website’s functionality or security.

• Upload or distribute malicious software or content.

8. Limitation of Liability

SJ Lighting shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:

• The use or inability to use our website or products.

• Delays in delivery or product availability.

• Any technical issues affecting website performance.

9. Privacy Policy

Your use of the website is also governed by our Privacy Policy, which outlines how we collect, store, and use your personal information.

10. Governing Law

These Terms and Conditions are governed by the laws of India, with jurisdiction under the courts of Madhya Pradesh.

11. Contact Us

For any questions or concerns regarding these Terms and Conditions, you can reach us at:

📧 nileshjain089@gmail.com
📞 +91 9111145322